City London Hotel

As a budget-friendly hotel, you can’t really fault this place. It’s not fancy but it costs less than half what other hotels in the area cost. Our room was clean and comfy. The shower was hot and had decent water pressure. The staff on the front desk were so friendly and welcoming every time we saw them, and gave us free fruit and water and a red rose on arrival. They made our stay feel special.

We really enjoyed our time at City London Hotel, while budget, its an unbeatable location - close to Waterloo and a stones throw from the Imperial War Museum, and great local pubs offering amazing food. We experienced a fantastic first night of sunset horizon views of London (The Shard /Gerkin) from our room on one of the upper floors. We were greeted with kindness and warmth at with staff reception, and we loved the quirky and fun exterior, and interior of classic english soft furnishings. The welcoming charm of the reception staff we met during our stay in July 2024 was most appreciated, they took care to meet our needs and make us feel valued. The breakfast was plentiful and sufficient and our rooms were cozy and clean with comfortable beds and enough space for suitcases and our bits and pieces. The shower was surprisingly amazing. This hotels offers charm and a unique quirkiness you don't get at the chain hotels. Its not the ritz but has the charm of English beachside hotel of yesteryear with the welcome and kindness not seen often in chain franchises. The staff are professional and endeavour to make sure all your needs are met. Having stayed a few $$$ hotels, I loved the unique style, decor and charm of City London Hotel. Its not as fancy and polished as other places, but I would love to come back again to experience their welcome again and thank their staff for a lovely stay.

Very clean room, was upgraded from single room to double. During the warmer nights, it was such a pleasure to have AC. Had a comfortable night and would return and the reception staff very courteous.

The warmest welcome I've ever received. I arrived early and was able to put my bag in before check-in. I was offered green tea and a biscuit, I've stayed at 5-star hotels and have not been offered this before! There was also fruit (oranges and apples) you could help yourself to in reception together with sweets and biscuits. My room was ready before 2pm but they cannot guarantee this. I had a single room as I had a meeting at The Ministry that night which is a short walk away. In the room, there was an apple and an orange, which were delicious, a packet of biscuits, tea/coffee together with a bottle of water. There were the following in the room but I didn't use them, TV, iron/ironing board, safe, bathrobe/slippers, hair dryer & WiFi. I used the fridge for items I had purchased at the Tesco Express which is just down the road and the kettle for my morning tea. The Mercato Metropolitano is close by too which is a large open-plan eatery (you can't take single-use plastic in with you but you get it back when you exit) with many different food vendors. I walked from the Elephant & Castle tube, which was a short flat walk. Their aims are to provide you with a warm and friendly atmosphere and a home-away-from-home experience and they certainly deliver on that. They offer a 10% discount to returning guests. If I need accommodation in this area again I will 100% use here as good value, comfortable bed and such friendly, warm staff. I was sent on my way with a bottle of water and some more biscuits which was a lovely touch. Thank you, Mohammed and the team for an enjoyable comfortable stay.

Lovely helpful staff, couldn't do enough for us, great location for sights we were there to visit. Close to shops for food supplies.